Real People. Real Results.
Jayme came out and diagnosed a problem that another company claimed to have fixed, yet their diagnosis was completely wrong and obviously the problem wasn't fixed. Jayme stated the issue within minutes and fixed the issue quickly and walked away with a very satisfied and happy customer. AC Hero is the best out there for any HVAC needs. PLUS HE CAME OUT ON A HOLIDAY WITH NO QUESTIONS ASKED!!!Steve FabianHome Owner
I operate Learning Centers. AC Hero, Jayme Wait and Travis, bent over backwards to get the AC up a running at the Childcare center I managed in Dallas last summer, when temperatures were at the 100 degrees. Over 140 children had a safer and more comfortable environment to learn and grow because AC hero was there past midnight and since 5AM to fix the problem. I highly recommend them. If you are a childcare owner, do not cut corners and have unhappy parents and children. Fix your AC and have it service by AC HERO!Lina Zugey Alarcón MartinezDirector at Mi Mundo Bilingual Learning Center
We had been given the run around by a terrible AC company for the last year & the "new" unit that we had just purchased from them went out as soon as the temps got hot. Jayme was referred to me by a friend & came out just hours after I contacted him, fixed the entire issue within about 15 minutes, and also informed us that the "new" unit the other company had given us was actually very much used. I was very impressed by the professionalism, honesty, integrity, & work ethic. I highly recommend AC Hero for any air conditioning needs!Rondi Wilson AllenHome Owner
You never know how much you love your A.C. until it's out in the middle of summer on a Sunday afternoon when everyone is closed. THANK YOU for truly being 24/7! It's rare to find customer service like yours. Spending a good amount of time on the phone with my husband trying to help him until you could get over to us is unheard of in the service industry! Thanks to you we slept in a cool house.Jessica MasonHome Owner
Whatever It Takes Attitude
Honesty and Integrity
What Makes Us Different
THE AC HERO was built to change the perception of what an AC company is like. We only use the highest quality technicians so that complex AC issues are made simple. We also operate with a higher level of integrity. Anybody can install your AC—what sets THE AC HERO apart is how we respond when something goes wrong. Something always goes wrong, but THE AC HERO treats those situations with a higher priority than a sales call. In other words, we back up what we say we’re going to do.
Working when you need it
Online payment option
Unbeatable response time
The Other Guys
- Sell you an AC unit you may not need.
- Makes you take a number and they respond to your repairs when they have time.
- You call a 1-800 number for issues. Leave a message. We’ll “get back to you.”
- Limited options for payment processing.
- No technician background checks, no license requirements, no weekly training, push for upsales and low insurance requirements.
THE AC HERO
- Install our exclusive line of signature series THE AC HERO air conditioning units.
- THE AC HERO customers receive front-of-the-line care. You’re one of us.
- The Hero Hotline gives you direct access to an AC Hero, 24/7/365.
- Lots of payment processing options, including the convenience of paying online.
- THE AC HERO ONLY hires the highest quality technicians that undergo our rigorous certification process.
How It Works
Call or Text THE AC HERO
Technician Meets with You
Work Begins Same Day
Frequently Asked Questions
We are priced competitively. We are more expensive than companies that don’t run background checks, don’t train their employees, and don’t offer warranties. We’re not the cheapest, but we’re the best.
We work on your schedule. We have most parts, but if we don’t have a needed part, we will expedite it over-night and pay for it! We also have the FASTEST response time in the industry and ALWAYS offer same day service when you need it.
Typically, the lifespan of an AC unit is 10-15 years, depending on the level of maintenance required. If you want to replace your system, we’ll replace it for you. If not, we can get you on THE AC HERO preventative maintenance system for your current unit.
We have the best warranty in the industry. We also give you priority treatment that includes 24/7 access to our hero hotline.
We get there FASTER, and figure out problems FASTER. We give you pricing FASTER, and repair issues FASTER. We also have the highest skilled technicians and offer unmatched warranties. We are the people you can trust to serve you and your family.