See What satisfied customers have to say about us

"Jayme stated the issue within minutes and fixed the issue quickly and walked away with a very satisfied and happy customer."

Jayme came out and diagnosed a problem that another company claimed to have fixed, yet their diagnosis was completely wrong and obviously, the problem wasn't fixed. Jayme stated the issue within minutes and fixed the issue quickly and walked away with a very satisfied and happy customer. AC Hero is the best out there for any HVAC needs. Plus he came out on a holiday with no questions asked!!

Steve F.

"I operate Learning Centers. AC Hero, Jayme Wait, and Travis, bent over backwards to get the AC up a running at the Childcare center I managed in Dallas, last summer when temperatures were at 100 degrees."

I operate Learning Centers. AC Hero, Jayme Wait, and Travis, bent over backwards to get the AC up a running at the Childcare center I managed in Dallas last summer when temperatures were at 100 degrees. Over 140 children had a safer and more comfortable environment to learn and grow because AC Hero was there past midnight and since 5 AM to fix the problem. I highly recommend them. If you are a childcare owner, do not cut corners and have unhappy parents and children. Fix your AC and have it serviced by AC HERO!

Lina M.

"I was very impressed by the professionalism, honesty, integrity, & work ethic. I highly recommend AC Hero for any air conditioning needs!"

We had been given the run around by a terrible AC company for the last year & the "new" unit that we had just purchased from them went out as soon as the temps got hot. Jayme was referred to me by a friend & came out just hours after I contacted him, fixed the entire issue within about 15 minutes, and also informed us that the "new" unit the other company had given us was actually very much used. I was very impressed by the professionalism, honesty, integrity, & work ethic. I highly recommend AC Hero for any air conditioning needs!

Rondi W.

"Thank you for truly being 24/7! It's rare to find customer service like yours."

You never know how much you love your A.C. until it's out in the middle of summer, on a Sunday afternoon, when everyone is closed. Thank you for truly being 24/7! It's rare to find customer service like yours. Spending a good amount of time on the phone with my husband trying to help him until you could get over to us is unheard of in the service industry! Thanks to you we slept in a cool house.

Jessica M.

"I would highly recommend it and will be contacting them in the future."

After contacting them to install my upstairs unit Tyler was out at my house a few hours later to give me a quote. After looking at my two units and going through my option he was able to give me 5 different prices for different service options. After choosing my option they were out the next morning installing my new unit, adjusting the downstairs unit, replacing the draining, clearing out the sink line the ac drained to, and installing all new duct work. They were fast and very efficient and everything looks great.

They even hung the attic units from the rafters and now I have a lot more storage than before.

I would highly recommend it and will be contacting them in the future.

Clint D.

"From day 1, the AC Hero team went above and beyond in every single way you can think of."

From day 1, the AC Hero team went above and beyond in every single way you can think of. We recently had a flash flood and knew we would need a lot of work done to get everything replaced. AC Hero was there for us almost immediately. Tyler came out to our property to assess the situation and was the most thorough person we’ve ever had in our home. That day alone made the choice to go with AC Hero incredibly easy for us. You could tell they cared about us, the job, and making sure no corners were cut and nothing was forgotten. If we weren’t on board with a proposed solution, they understood and worked hard to find an alternative we were happy with. We ended up needing the entire system replaced and the guys worked hard to make sure we were never left without AC in the middle of summer in Texas. We are so incredibly thankful for Tyler and the entire AC hero team we had the pleasure of getting to know as they worked so hard in our home. We know it was no easy task!

Brittany K.

"The price for the work performed was fair and reasonable. The professionalism of both Technicians was amazing! This was a great experience and we recommend and will use AC Hero again!"

We live in a 1920s bungalow and had a gas line tested and repaired. On day one Eric Burns showed up on time and performed a thorough inspection. I was happy with his detailed explanation about what repairs needed to be completed. Most of all he expressed concern about our safety as a gas leak can be fatal. Once he determined we were safe he scheduled the repair. The following day Jacob arrived ahead of schedule and repaired, tested, and inspected our system. The price for the work performed was fair and reasonable. The professionalism of both Technicians was amazing! This was a great experience and we recommend and will use AC Hero again!

Alex H.

"Once again they went above and beyond in getting my AC cooling! They were prompt, courteous, very knowledgeable and reasonably priced getting my heat pump up and running again."

Once again they went above and beyond in getting my AC cooling! They were prompt, courteous, very knowledgeable, and reasonably priced getting my heat pump up and running again. One guy, sorry forgot his name, came back a second time on his way home and worked til way past dark. I appreciated that when I know he had already had a full day.

Laverne H.

"I absolutely will be using AC Hero again if we ever need heating or air work again!"

Our AC went out while it was 100 degrees outside and we were out running errands. By the time we got home, it was 87 in our house when it was supposed to be 71. I had called 9 other places before I got to AC Hero. The lady who answered was incredibly nice and was extremely sympathetic to my situation. She made sure to let me know that she couldn’t give a specific time due to different situations needing different amounts of time but that they would absolutely be there before the evening. She also notified me that they would be giving a 30 min call when close. I got that call less than an hour later and he arrived within 25 mins of the call. I had thought that only one of our units was broken but as soon as he walked up to the units, he diagnosed the problem and called to get the associated parts. Both of our units had failed. In 30 minutes he gave us an update and 15 after that our main unit was fixed. Our secondary unit would’ve been right behind it if he had the part but because he knew the problem he had called ahead to get the part enroute while he worked on the other. He was cordial and efficient and in about 1.5 hours he had AC again.

I absolutely will be using AC Hero again if we ever need heating or air work again!

Lydia K.

"Thanks again! Definitely be using AC Hero again!"

Tyler was the HVAC technician. I had the best experience with his professionalism and personable demeanor with an air conditioning service. He did an excellent job resolving my clogged ac. Thanks again! Definitely be using AC Hero again!

Gina H.